Bajaj Allianz Student Travel Insurance Plan

It is important to notify Bajaj Allianz immediately before seeking Medical Assistance. Use the 24x7 assistance numbers:

If you are admitted to a hospital after OPD consultation or otherwise please notify Bajaj Allianz immediately. The Insurance medical assistance department (doctor) will discuss your medical condition with the Treating doctor and if it is confirmed that the admission to a hospital is NOT due to any pre-existing conditions or any conditions listed in the exclusion list, then the Insurance Company shall guarantee payments to the hospital and settle the payments with the hospital.

In order to expedite processing of the claim you must send the following documents immediately by fax to +91-20-30512207 or scan and email to us at travel@bajajallianz.co.in

 

For outpatient consultation, you will have to self-pay and file the claim upon return to India. However, if the amount is above USD 500 and you are facing difficulty in making payments due to shortage of cash on hand then Bajaj Allianz can arrange to make payments on behalf of you, provided the medical condition is confirmed to be non-pre-existing.

Type of Claim	Documents Required	Procedure
Medical Accident & Sickness Expenses (outside India)	Claim Form (to be signed by the Treating Doctor & You) and with the Claims Reference Number ROMIF Doctor's medical report Original admission/discharge card Original bills, receipts and prescriptions. Original X-ray, pathological and investigative reports. Copy of passport, visa with entry and exit stamp.	Contact Assistance Department at the number given, obtain a Claim form from them and fill it in. It is necessary to obtain the attending physician's signature on the Form. Collect all bills/Receipts & Invoices Submit all documents to the address mentioned on the policy schedule
Loss of Baggage	Signed Claim Form Copies of boarding Pass/Ticket/Baggage Tags Copies of correspondence with the Airline authorities/others certifying the delay PIR Report (to be obtained from the airline authorities) Details of compensation received from Airlines/other authorities Bills and receipts of purchase of emergency toiletries and medicines	Obtain confirmation of the delay from the airline. Claim Form can be obtained from Assistance Department Fill in the Claim Form and submit all documents to the address mentioned on the policy schedule
Delay of Baggage	Signed Claim Form Copies of boarding Pass/Ticket/Baggage Tags Copies of correspondence with the Airline authorities/others certifying the delay PIR Report (to be obtained from the airline authorities) Details of compensation received from Airlines/other authorities Bills and receipts of purchase of emergency toiletries and medicines	Obtain confirmation of the delay from the airline. Claim form can be obtained from our Assistance Department Fill in the Claim Form and submit all documents to the address mentioned on the policy schedule
Loss of Passport	Copy of new passport Copy of previous passport (if available) Copy of return tickets Proof of complaint to the local police Details of expenses incurred in obtaining fresh passport	File a complaint with the local police Contact the Indian Embassy, wherever necessary Submit all documents to the address mentioned on the policy schedule
Tuition Fees	Duly filled in claim form Copy of the receipt of payment of advance tuition fee Letter informing the school regarding the inability of the student to continue the semester duly acknowledged by the school. Discharge card of hospitalization along with detailed medical report and all investigation reports.	Obtain confirmation of inability to attend school from the school authorities Claim form can be obtained from our Assistance Department Fill in the Claim form and submit all documents to the address mentioned in the policy schedule
Accident to Sponsor	Duly filled personal accident claim form. Copy of the death certificate of the deceased Death Summary from the hospital where last treated. Letter from the school authorities intimating about the balance tuition fee if any for the course. Any other documents if required will be informed by the claims department of Bajaj Allianz	Inform Bajaj Allianz Assistance Department regarding the incident Submit all documents to the address mentioned in the policy schedule
Family Visit	Duly filled Medical Sickness or Personal Accident claim form Certificate from the doctor treating the you mentioning the requirement of an attendant & reasons for the same Travel tickets in original along with the copy of the visa & passport	Inform Bajaj Allianz Assistance Department regarding your condition Obtain prior authorization that the travel of the family member will be covered Submit all documents to the address mentioned on the policy schedule
Personal Liability	Full statement of the facts in writing Witness statements Any other documents relevant to the incident, including Summons, Legal Notice, etc	Inform our Claims Dept. immediately (at the address given on the policy schedule below) giving full details of the incident. Do not commit any benefit / compensation or enter into an agreement.
Accidental Death & Disability	Our Claims Dept. will advise on documentation upon receipt of claim notification	Collect all documents pertaining to the loss including correspondence with carrier and submit all documents to the address mentioned on the policy schedule Claim Form can be obtained from our Assistance Department